Cut Paperwork, Not Care: the story behind the shared network.

Healthcare has digitized its organizations. The work between them still often depends on disconnected systems, repeated checks and people chasing answers.

Smart Health Network is building shared, neutral infrastructure to change that, starting with prior authorization. Delaware is going first, bringing plans, providers and technology partners together around implementation that other markets can reuse.

For interviews, images, logos or current implementation information, contact press@smarthealthnetwork.org.

Media kit

For the logo pack, leadership headshots, or to arrange an interview, contact press@smarthealthnetwork.org.

Short boilerplate

Smart Health Network is a neutral public-benefit utility helping healthcare organizations work together across their existing systems. Starting with prior authorization, SHN makes connections, trust and transaction rules reusable so health plans, providers and people can spend less time chasing information and more time moving care forward.

Extended boilerplate

Smart Health Network provides shared infrastructure for healthcare transactions. Its first major implementation focuses on prior authorization, where disconnected systems create paperwork, repeated calls and uncertainty for patients. The same network is designed to support additional interactions across organizations and use cases.

Participants keep their systems, data and decisions. There are no SHN participation or connection fees, and no transaction fees for designated Open Access transactions. Optional operating and analytical services are separate purchases. SHN’s Public Benefit Corporation structure, independent Governance Council, Data Rights Trust and Participant Advisory Council support its public-benefit purpose. On October 8, 2026, SHN published Version 1.0 of its Network Rules and Participation Agreement.

Approved story angles: cutting paperwork around prior authorization without cutting care; giving patients visibility into requests that cross organizations; making states’ existing API investments useful to providers; using one shared foundation for more healthcare interactions.

Non-endorsement (include in any press kit): References to CMS, HHS, RHTP, or CMS-0057 describe federal programs and requirements. Smart Health Network is not endorsed by CMS or HHS. State participation and funding decisions remain with each state.